Lost your passport, phone, or wallet in Japan?
Just tell us what happened in your language. We'll contact railways, hotels, taxis, and police in Japanese—and arrange pickup and international shipping when found.
- ・Multilingual support (EN/JA/KR)
- ・Success-fee based (no success, no fee in principle)
- ・End-to-end: search → pickup → international shipping
Lost item rescue intake form
It's okay if details are incomplete. You can add or correct information later.
What we do (specialized for critical lost items)
Multilingual, stress-free
You message us in your language. We handle Japanese calls and emails behind the scenes.
Fast response & clear updates
We confirm your request quickly and keep progress visible via a simple timeline.
Security-first operation
Sensitive items like passports and devices are handled carefully with clear records.
Pricing (MVP estimate)
Final pricing depends on item type and urgency. International shipping and duties are charged at cost.
Light (Investigation only)
We contact a limited number of places and report results. Pickup/shipping is self-managed.
Standard (Full rescue)
Full support: contacting → found → pickup → international shipping arrangement.
Premium (Urgent / high-value)
Priority handling for urgent departures or high-value items.
※ MVP note: If the item cannot be found, success fees may not apply (depending on plan).
How it works
1) Submit the quick form
Tell us what you lost, when, and where (roughly is OK).
2) We start contacting in Japanese
We reach out to railways, hotels, taxis, airports, facilities, and police as needed.
3) Found → pickup → international shipping
We coordinate pickup and arrange shipping, then share tracking details.